Airbnb Reviews

Updated 22 Jan 2021

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4.4
88%
Recommend to a Friend
98%
Approve of CEO
Airbnb CEO & Co-Founder Brian Chesky
Brian Chesky
30 Ratings
Pros
  • "great culture that helps you remain competitive(in 73 reviews)

  • "Delicious and healthy free food(in 62 reviews)

Cons
More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Recommended"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Trust Specialist in Singapore
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Airbnb full-time for more than a year

    Pros

    Good vibe, room for growth

    Cons

    Moves slow as a tech

  2. "falls below market rate"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Community Support in Singapore
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Airbnb full-time for more than 3 years

    Pros

    Competitive employee benefits among the tech firms

    Cons

    work can be jaded over time


  3. "Good"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Crisis Response Specialist in Singapore
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Airbnb full-time for more than a year

    Pros

    Good package and flexible working hour

    Cons

    No obvious cons found here

  4. "21st Century company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Systems Engineer in Singapore
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Airbnb full-time for more than 5 years

    Pros

    People Centric and great place to work in, lots of opportunities for growth

    Cons

    extended working hours but worth it

  5. COVID-19

    "Recommended, though currently not at its peak"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Fraud Specialist in Singapore
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Airbnb full-time for more than a year

    Pros

    Superb culture that cares about its employees, highly talented teammates with shared vision in creating a better community.

    Cons

    Covid-19 has been a deadly hit to the company and some part of the culture has been affected due to the lay-off and attrition.

  6. "Best place ever"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Singapore
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Airbnb full-time for more than 3 years

    Pros

    Everything is great and its amazing here

    Cons

    Nothing bad to say really

  7. "Amazing place to work in"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Singapore
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Airbnb full-time for more than 3 years

    Pros

    Fantastic work culture and takes care of their employees

    Cons

    Management needs training to lead team

  8. "Trust and Safety"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Trust and Safety Specialist in Singapore
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Airbnb full-time

    Pros

    - Good company culture - Great team - Flat structure

    Cons

    - Confusing communication from TOP DOWN - Work changes daily, have to keep up

    Continue reading
  9. "Great company with good benefits"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Sales Representative in Singapore
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Airbnb full-time for more than 3 years

    Pros

    Great company culture with great benefits

    Cons

    Unclear career path and increasing bureaucracy

  10. "Lovely culture with lots of potential to grow and develop"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Specialist in Singapore
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Airbnb full-time for more than a year

    Pros

    Everyone is relatively young and culture is more open and flexible. Free breakfast and lunch.

    Cons

    Due to the culture, feedback and improvement are not as strict hence slow in growth and communication Career progression is not mapped out properly Salary abs benefit not competitive compared to other tech firm

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