Airbnb Reviews

Updated 8 Jul 2020

To filter reviews, or .
4.4
72%
Recommend to a Friend
97%
Approve of CEO
Airbnb CEO & Co-Founder Brian Chesky
Brian Chesky
26 Ratings
Pros
Cons
  • "Too many people being hired, which means that work life balance is great (i(in 65 reviews)

  • "Typical growing pains for our size, honestly(in 35 reviews)

More Pros and Cons
  1. "Best place ever"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Singapore
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Airbnb full-time for more than 3 years

    Pros

    Everything is great and its amazing here

    Cons

    Nothing bad to say really

  2. "Amazing place to work in"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Singapore
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Airbnb full-time for more than 3 years

    Pros

    Fantastic work culture and takes care of their employees

    Cons

    Management needs training to lead team

  3. "Trust and Safety"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Trust and Safety Specialist in Singapore
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Airbnb full-time

    Pros

    - Good company culture - Great team - Flat structure

    Cons

    - Confusing communication from TOP DOWN - Work changes daily, have to keep up

    Continue reading
  4. "Great company with good benefits"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Sales Representative in Singapore
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Airbnb full-time for more than 3 years

    Pros

    Great company culture with great benefits

    Cons

    Unclear career path and increasing bureaucracy

  5. "Lovely culture with lots of potential to grow and develop"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Specialist in Singapore
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Airbnb full-time for more than a year

    Pros

    Everyone is relatively young and culture is more open and flexible. Free breakfast and lunch.

    Cons

    Due to the culture, feedback and improvement are not as strict hence slow in growth and communication Career progression is not mapped out properly Salary abs benefit not competitive compared to other tech firm

  6. "CS Lead"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - CS Lead in Singapore
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Airbnb full-time for more than 5 years

    Pros

    - Great culture - Great Leadership - Good lunch, good insurance coverage

    Cons

    - Lack of structure - Lack of contingency management

  7. "Specialist"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Specialist in Singapore
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Airbnb full-time for more than 3 years

    Pros

    Mission is genuine Culture is amazing

    Cons

    Middle management can be incompetent, making clear goals from upper management unattainable

  8. "That was a great experience"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Crisis Specialist in Bedok New Town, East
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Airbnb full-time for less than a year

    Pros

    Airbnb did not hesitate to invest new tech

    Cons

    Airbnb did not hesitate to invest new tech (sometimes it does go wrong)

  9. Helpful (10)

    "Work life balance"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Singapore
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Airbnb full-time for more than a year

    Pros

    - Free breakfast and lunches everyday, many snacks and drinks to choose from. - Work life balance, flexible work hours depending on your manager - Office is cool and cozy, open concept - Opportunities to travel for work - Staff benefits, healthcare etc.

    Cons

    - Need to beware of some people who might stab you in the back. A lot of politics and bootlicking from these people. - Not all managers are great, some may go out of the way to make life difficult for you. (My manager was great though) - Trying to promote 'fun and open culture' to people outside the company, but really, sometimes they try too hard it becomes fake (only can say so for the SG office)

    Continue reading
  10. Helpful (11)

    "Trust and Safety Community Response Specialist"

    2.0
    • Career Opportunities
    Former Employee - Trust and Safety Community Response Specialist in Singapore
    Doesn't Recommend
    No Opinion of CEO

    I worked at Airbnb full-time for less than a year

    Pros

    - Free-flow of healthy snacks, regular supply of fruit cups, salads and drinks - Free breakfasts and lunches - Grow/other developmental classes available dependent on managers' approval - Medical and other healthcare benefits, RSUs given

    Cons

    - Very poor leadership and professionalism displayed -- for instance, young managers who are rigid and do not know what is people-management, do not walk the talk, unrealistic expectations and not constructive feedback for career development - Very messy internal structure and unclear distribution of workload (everyone was aware what's wrong but nobody was doing anything about it even though the problem is crucial for day-to-day work) - Favouritism and politics played and some showed no qualms about this because of their 'rank' - Unclear and slow career progression path, even accessing data university classes for personal growth need to take up to a year to do so - Not exactly a flat hierarchy or open culture as promoted, really dependent on managers

    Continue reading
Found 581 reviews