Airbnb Reviews
Updated 23 Mar 2023
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Found 1,134 of over 2K reviews
- Popular
- Highest Rating
- Lowest Rating
- Most Recent
- Oldest first
"Amazing people and work life balance is fantastic" (in 73 reviews)
"It has a great culture and lots of intellectually stimulating challenges" (in 92 reviews)
"work life balance can be tough for some teams" (in 76 reviews)
"growing pains, senior management is a little bit of mess" (in 39 reviews)
- Former Employee★★★★★
Working environment
1 Mar 2023 - Marketing and Communications in SingaporeRecommendCEO ApprovalBusiness OutlookPros
Good teamwork and nice working environment
Cons
Nothing much to comment about
- Former Employee, more than 1 year★★★★★
Niche sector, fulfilling and impactful work, but people can be better
21 Apr 2022 - Trust Operations Specialist in SingaporeRecommendCEO ApprovalBusiness OutlookPros
- attractive and unique mission statement, mission oriented and customer centric company - opportunities to take on different roles and projects that have org-wide impact outside of your core responsibilities - even at the IC level, you are respected as a specialist in your field and have a say in influencing key decisions/outcomes that affect our global users - multiple opportunities to work across and get exposure to different XFN groups; beyond core work, the role is what you make of it depending on your interests and what skills you want to grow - knowledgeable and experienced teammates who are happy and willing to spend time helping you develop your skills and set you up for success - managers who encourage you to pursue skills and interests outside of core responsibilities
Cons
Compensation and benefits are not competitive compared to industry peers and this coupled with poor morale during covid has led to attrition and poaching by other companies. Teams that have experienced attrition are suffering bandwidth constraints due to slow/no backfilling and Leadership's decision to prioritise hiring at the manager level instead of the IC level. Leadership can be slow to recognise and promote high performing and hardworking individuals who have proven themselves. On the flip side, some people who have no real interest/knowledge about their team/function can be promoted to the level of assistant manager just because they have been with the company for years and make special efforts to appease the big bosses.
Continue reading - Current Employee, more than 1 year★★★★★
Great Culture
31 Aug 2022 - Safety Specialist in Bedok New Town,RecommendCEO ApprovalBusiness OutlookPros
Supportive team mates and leaders
Cons
Lack of directions at times
Continue reading - Former Employee, less than 1 year★★★★★
Friendly working environment
4 Jun 2022 - Trust and Safety Specialist in SingaporeRecommendCEO ApprovalBusiness OutlookPros
Good benefits and free lunch
Cons
Need improvement of leadership management
- Former Employee, more than 3 years★★★★★
Pros
- Believe and invested a lot on the mission. - good working culture and supportive colleagues.
Cons
- Compensation package can be better for certain roles within the company.
- Current Employee, more than 5 years★★★★★
Great benefits but minimal growth opportunities
15 Sep 2021 - Market Manager in SingaporeRecommendCEO ApprovalBusiness OutlookPros
A company that does great things and provides good benefits and culture
Cons
Messy structure, hard to get support if you work in remote offices outside of HQ.
- Former Employee★★★★★
Nice place to work at!
27 Jul 2021 - Anonymous Employee in SingaporeRecommendCEO ApprovalBusiness OutlookPros
- Paid trip to San Francisco for onboarding - Daily lunch provided - Travel allowances - Aesthetically pleasing office
Cons
People are generally bubbly. While this means a nice working culture, it might be overwhelming for introverts. (This isn’t a con-con, but I can’t think of anything else…)
- Former Employee, more than 3 years★★★★★
Pros
Work Culture is amazing so far.
Cons
There is no bad feedback. Highly recommended.
- Current Employee, more than 5 years★★★★★
a company full of empathy
29 May 2021 - Account Manager in SingaporeRecommendCEO ApprovalBusiness OutlookPros
great people to work with and open to innovative ideas
Cons
need to voice out for your career growth
- Current Employee, more than 1 year★★★★★
Fun culture Slow growth
31 May 2021 - Crisis Specialist in SingaporeRecommendCEO ApprovalBusiness OutlookPros
Culture is amazing with helpful seniors and co-workers
Cons
Growth is limited and salary is not as competitive
Airbnb Reviews FAQs
Airbnb has an overall rating of 4.2 out of 5, based on over 2,274 reviews left anonymously by employees. 97% of employees would recommend working at Airbnb to a friend and 58% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.
97% of Airbnb employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Airbnb 3.9 out of 5 for work life balance, 4.2 for culture and values and 3.5 for career opportunities.
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