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AlienVault Reviews

3.2

57% would recommend to a friend

(77 total reviews)

Barmak Meftah

72% approve of CEO

54% positive business outlook

AlienVault has an employee rating of 3.2 out of 5 stars, based on 77 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AlienVault employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

77 reviews
1.0
8 Aug 2014
Recommend
CEO approval
Business outlook

Pros

The product is great and it is an easy sell. Management has done a good job of posting positive reviews in order to sway new employees.

Cons

So many cons. From sales person to sales person - RUN *To start the management style. If you like be watched like a child with every step you are making be overseen by the VP, DIr and your Manager, well you will probably fit in here. But be careful because the moment management feels like you don't know how to do your job they will go around you and send emails to your customers. Even give them discounts. And don't expect to be included on the emails....you have officially been cut out. But don't worry, another rep will close your deals and get credit for it now. *Management takes accounts and transfers them to other reps on the DAY OF CLOSE only to have the new rep get the credit and the one who did all the work get nothing. This did not happen to me but I witnessed it. *Management talks down and belittles the sales people. Again this did not happen to me but I witnessed it. *I saw reps closing deals in other peoples territories/states, enterprise reps closing SMB deals and SMB reps closing enterprise deals. All this was done ONLY if you were part of the "club". You know the way it works..if you are one of them you get all the perks and if you are not...well...good luck then. *Unprofessional and inappropriate emails sent to the team. *Quota is not a target that can be hit on a regular basis. Yes it can be and will be hit, but it is not likely to happen every month. This is not just for me...I did well there. This is an observation I made during my process of employment. *They do not pay commissions on time or in full. Expect to have your commissions come in partially what is agreed upon. Then when you say something be prepared to be put off as long as possible and treated unfairly while begging for your pay. *The whole sales process is skewed. HUGE price cuts trying to push a network security platform into a "velocity" sell. This is great but it will cut your commissions. Sending blind contracts out is promoted...even without having a meaningful conversation they will expect you to send a 30% off discount. **This is real. All of the negative reviews on here are true-to-life. All of the good reviews (or at least the majority) are management. They were overheard talking about how to increase there PR on GlassDoor by posting fake reviews.** I hope I save just 1 sales person from the hell that is AlienVault. Good Luck and Happy Selling!!

avatar
AlienVault Response
11y
Thank you for your feedback and review. Your feedback will help our management team work to make improvements for the Sales team.
1.0
3 May 2014
Recommend
CEO approval
Business outlook

Pros

1.exposure to different network security and monitoring tools 2.deal with all sorts of verticals from phone companies to banks to colleges

Cons

1.top down management, employees have little/no impact on decision-making 2.product stability/quality and customer satisfaction/retention is *not* a priority; focus is on customer acquisition 3.weak engineering team that's also highly disorganized 4.high-pressure sales tactics

1.0
17 May 2018

Alien Management that treat you like you are the illegal alien

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

New building Some great people that give it their all and the company doesn't appreciate it

Cons

No structure No leadership Micromanagement Unprofessional Managers that throw tantrums Vibe is that of a morgue Management by fear and intimidation so that you do "more with less" No 401K match

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AlienVault Response
8y
Hi Anonymous, We are glad to hear that you like the new Austin office and appreciate hearing about your personal experience. We regret that you feel leadership did not meet your expectations. We are committed to understanding and improving the work environment that so many of our employees have come to enjoy. We’ve made a conscious decision at this time to not make any adjustments to our 401K plan. After doing extensive evaluation of our packages in comparison to other companies in our industry and size, we find that our 401K plan, while not above average, is fair. If you would like to discuss your 401K plan further, we invite you to complete the upcoming benefits survey and or please email hr@alienvault.com. We continue to emphasize our Employee Engagement Initiative, helping us to increase employee gratification -- training, Sales on-boarding, two-way communication, annual performance review, and quarterly employee award program -- as a means to connect with and validate the meaningful work our employees accomplish day to day. Our management has an open-door policy and welcome feedback, both positive and constructive. If you have any constructive, specific feedback to share we would welcome your feedback. We want to encourage you to offer more specific detail related to your concerns by emailing hr@alienvault.com. We genuinely care about our employees and know that we could not achieve what we do for our customers, without each person.
Viewing 1 - 3 of 77 Reviews

Glassdoor has 78 AlienVault reviews submitted anonymously by AlienVault employees. Read employee reviews and ratings on Glassdoor to decide if AlienVault is right for you.