Pros
There are some really nice people, on the Tinnelly side, not the Alterra side.
Cons
You are utilized to open new files for the first 3 months of employment because opening new collection files is their money maker. They tell you that you will begin to receive a bonus once you bill over a certain amount of hours. What they don't tell you is that unless you work through midnight, it's difficult to achieve said bonus because you won't be given new files to open. You will now transition to file maintenance. They are always short staffed and they keep promising that everything will get better as soon as they get more people but it doesn't because they never have a full staff...on purpose. There's just so much more but seriously, don't accept that offer. It's not worth it.