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Ascensor Digital Agency

Engaged employer

Ascensor Digital Agency Reviews

4.9

95% would recommend to a friend

(54 total reviews)

Andrew Firth

95% approve of CEO

92% positive business outlook

Ascensor Digital Agency has an employee rating of 4.9 out of 5 stars, based on 54 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Ascensor Digital Agency employee rating is 32% above average for employers within the Media and communication industry (3.7 stars).

Reviews by job title

54 reviews
2.0
13 Dec 2023

"Progression" hidden behind pressure

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nice team, but very young and often inexperienced. Therefore very cheap staff and easy to manipulate. Lots of little perks, but this is mostly done just to share about on social media to look good rather than to make their staff happy.

Cons

The management's style is erratic, frequently assigning staff to unfamiliar roles with unattainable objectives and ever-evolving job descriptions, especially when facing pressure. The company posesses several long-serving employees who wield influence but resist change, steering clear of new hires, presuming they'll soon depart due to a mismatch in workplace culture. They all moan behind the scenes, but loyalty has served them well. Meanwhile, younger team members exude enthusiasm and playfulness, sometimes losing sight of the professional setting. Junior staff often rely on management for the bulk of their tasks, feeling empowered by managing certain team members. Collectively, the agency appears to prioritize brainstorming and social events over executing client work. With a lack of prominent clients, profitability struggles, and an expectation for the team to boost sales without adequate investment in sales managers or training, it's not surprising their delivered work remains average at best.

avatar
Ascensor Digital Agency Response
2y
Thank you very much for taking the time to express your opinions on Ascensor and its running; you’re clearly very passionate about our business! We feel very privileged that so many people dedicate the whole / most of their working careers to Ascensor, and this is one of the main reasons we’ve made it beyond 16years, where many other agencies haven’t. 90% of our customers come from referrals, which is testament to the work we do and the relationships that we have. In 16years we’ve evolved a lot in terms of our service, our offices and our team, but a constant is the large volume of referrals we're the beneficiaries of. We recruit and retain based on values, if you worked for us you’ll know our strong team culture and customer focus, we’re sorry this wasn’t right for you, but wish you every success in your career.
2.0
28 Jun 2023

Make sure you know what you're signing up for

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The team on the whole are really supportive, keen to do their best and work hard.

Cons

There are major flaws in the management of the business. For the agency to progress, more trust needs to be placed in those within the company that want to move things forward and help it progress. If they like you - great. If they don't - good luck. Workplace bullying and blatant disregard for employee wellbeing. The culture is based around going above and beyond for the business but never being able to progress/get paid for your efforts. Corners are cut and website clients are often left unhappy.

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Ascensor Digital Agency Response
2y
We pride ourselves on our positive, supportive culture, we have in-house HR, we monitor team well-being using OfficeVibe and encourage anonymous feedback from all team members on a weekly basis. Our HR process includes exit-interviews, we’ve never had a complaint related to bullying, or the feedback that's included in this review. This review is completely contradictory to all our other reviews, and therefore appears to be anti-competitive, possibly because we're recruiting, and doing so successfully. We're proud to have developed an agency for inclusion and diversity. You only need to review our social media to see our full team engagement and interaction.
5.0
12 Sept 2023

Friendliest/most supportive team in

Recommend
CEO approval
Business outlook

Pros

I have been working here for around 3 months and can confidently say it is the best job I have ever had. The team is super welcoming with the on-boarding process and they are consistently supportive if needed. I am excited for my future with Ascensor!

Cons

I'm still yet to experience any.

Viewing 1 - 3 of 54 Reviews

Glassdoor has 56 Ascensor Digital Agency reviews submitted anonymously by Ascensor Digital Agency employees. Read employee reviews and ratings on Glassdoor to decide if Ascensor Digital Agency is right for you.