employer cover photo
employer logo
employer logo

Ascensor Digital Agency

Engaged employer

"Progression" hidden behind pressure - Anonymous employee Ascensor Digital Agency Employee Review

2.0
13 Dec 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nice team, but very young and often inexperienced. Therefore very cheap staff and easy to manipulate. Lots of little perks, but this is mostly done just to share about on social media to look good rather than to make their staff happy.

Cons

The management's style is erratic, frequently assigning staff to unfamiliar roles with unattainable objectives and ever-evolving job descriptions, especially when facing pressure. The company posesses several long-serving employees who wield influence but resist change, steering clear of new hires, presuming they'll soon depart due to a mismatch in workplace culture. They all moan behind the scenes, but loyalty has served them well. Meanwhile, younger team members exude enthusiasm and playfulness, sometimes losing sight of the professional setting. Junior staff often rely on management for the bulk of their tasks, feeling empowered by managing certain team members. Collectively, the agency appears to prioritize brainstorming and social events over executing client work. With a lack of prominent clients, profitability struggles, and an expectation for the team to boost sales without adequate investment in sales managers or training, it's not surprising their delivered work remains average at best.

avatar
Ascensor Digital Agency Response
2y
Thank you very much for taking the time to express your opinions on Ascensor and its running; you’re clearly very passionate about our business! We feel very privileged that so many people dedicate the whole / most of their working careers to Ascensor, and this is one of the main reasons we’ve made it beyond 16years, where many other agencies haven’t. 90% of our customers come from referrals, which is testament to the work we do and the relationships that we have. In 16years we’ve evolved a lot in terms of our service, our offices and our team, but a constant is the large volume of referrals we're the beneficiaries of. We recruit and retain based on values, if you worked for us you’ll know our strong team culture and customer focus, we’re sorry this wasn’t right for you, but wish you every success in your career.

Explore other reviews about Ascensor Digital Agency

5.0
13 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- I learn something new almost every week, which has been great for building my skills in digital marketing. - The team is very supportive and always willing to help when I have questions. - I receive a lot of praise and encouragement, which makes the environment really positive. - As an apprentice, it’s a great place to gain real experience and develop confidence.

Cons

- I haven’t experienced any major downsides during my time here so far.

avatar
Ascensor Digital Agency Response
2mo
Thank you for taking the time to share your feedback. We’re really pleased to hear that you’re finding the experience valuable and that you’re learning new things regularly. Supporting apprentices in developing their digital marketing skills and confidence is something we are passionate about, so it’s great to know that the team’s support and encouragement have helped create a positive environment for you. We’re glad that you feel comfortable asking questions and that the recognition you receive contributes to a motivating workplace. Our goal is always to provide meaningful, hands-on experience that helps apprentices grow both professionally and personally. Thank you again for your feedback and for being a valued part of the team. We look forward to continuing to support your development throughout your apprenticeship.
5.0
2 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Overall a great place to work, the people are really nice and they have a good office culture, running food events multiple times a month for the whole team. Working hour flexibility is a great addition, speaking from the point of view of a parent.

Cons

Location is slightly out of town, although this is largely mitigated for me by free parking options on site, and flexible lunches.

avatar
Ascensor Digital Agency Response
3mo
Thank you for taking the time to share your feedback. We’re so pleased to hear that you see us as a great place to work and that our people and office culture stand out to you. Creating a welcoming, inclusive environment — including bringing the team together through regular food events — is something we genuinely value, so it’s wonderful to know that it makes a positive impact. It’s also especially encouraging to hear that our flexible working hours are meaningful to you as a parent. Supporting work–life balance is a priority for us, and feedback like this reassures us that we’re moving in the right direction. We appreciate your honest comments about the location. While being slightly out of town can present challenges, we’re glad that the free on-site parking and flexible lunch arrangements help to offset this. We’ll continue looking at ways to make the overall experience as convenient and supportive as possible for everyone.
See reviews by: Helpful|Rating|Date|All