BCforward, Reviews

I recently contacted employee support regarding a payroll issue and had a very disappointing experience.After speaking with colleagues, I discovered that several of them had experienced similar issues when contacting support, particularly around communication barriers and unresolved concerns.Poor support experience, communication challenges, lack of professionalism, and inadequate issue resolution. Employees deserve clear communication, professionalism, and timely resolution of issues—especially when it comes to payroll. Unfortunately, this experience fell far short of those expectations.

The people that work here absolutely hate their jobs and it shows. No one can ever help you if you have real issues... Most of the office staff employees seem to call off sick, are on vacation or just simply out of office....then when you do finally manage to get a hold of someone they tell you they cant help you until they get someone else's help first and have to contact you back days or weeks later. It happened to me with multiple issues, multiple times. You have to hound them down for help with things like serious issues like pay discrepancies or benefits. Just go through another agency.