Pros
Bankjoy manages to attract world-class leaders and talent as they pay fairly for *most roles. A remote-first working environment means no us vs them for folks in the office vs working from home. Generous program for colleagues in the same city to meet up for dinner/activities.
Cons
Short-sighted decision-making by senior leadership ensures the company will continue to operate in a rollercoaster of customer acquisition and losses. Although they have recruited excellent talent in the past, the micromanagement of these team members and distrust of expertise leads to poor business decisions. If you're looking for somewhere to stay long-term and build your career, I would not recommend Bankjoy. Wishful budgeting is abundant with expected results not aligning with the investment. Instead of spending a bit more initially, budgets are slashed and reduced to the minimum despite the advice of exceptionally qualified operators. This results in more money spent as last-minute additions are made instead of optimizing costs at the start. After a recent reduction in force (nicer way to say lay-offs), there is an expectation that the staff left will take on multiple roles with no additional compensation or recognition. Leadership continues to pretend everything is business as usual, even promoting the hiring of an inflated-salary head of sales
