Pros
Like many reviews here, my first few months at Bankjoy were extremely positive. Compensation was good, culture felt supportive, and the mission was worthwhile. It quickly went downhill from there.
Cons
The COO effectively runs the company and sets unrealistic goals based on wishful thinking rather than strategy. She’s difficult to reason with and appears convinced she can micromanage her way to success. The CEO is uncautiously optimistic and spreads himself too thin. Overall, leadership tends to make sweeping decisions, announce them abruptly, offer no follow-up, and leave teams with the aftermath. Bankjoy values the production of AI-generated short-term gains over meaningful, high-quality work. Time is of the essence, even if the essence is snake oil. HR made several mistakes during an unpleasant offboarding process–everything that could go wrong went wrong. While the communication improved toward the end, this appeared to be a reaction to how poorly the process had been managed from the start.