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Beacon Health Options

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88 reviews
1.0
22 Jun 2022
Recommend
CEO approval
Business outlook

Pros

Work from home, decent coworkers

Cons

High stress stemming from large amount of knowledge, protocols and processes to learn with not enough training and or time given to train. Couple that with call center environment and trying to keep call times, after call work and all of the call statistics in excellent standing if you want pennies for a raise at the end of the year. Grossly underpaid for the work done. Not wort the stress.

1.0
24 May 2024

The smartest dump people EVER

Recommend
CEO approval
Business outlook

Pros

Flexibility in terms of vacations, work environment, etc allowed for lots of opportunity to actually take time off.

Cons

The Market President for the South East - while incredibly smart, is one of the most arrogant people I have ever worked with. His level of disrespect created a culture of incompetence. His head of sales was even worse -- and dishonest. After Beacon bought Value Options, the Beacon boys destroyed the company, the culture and the value -- and thus why the companies that financed the deal took a both -- and it was mainly due to the arrogance of leadership in Boston and the Bay Area of California.

3.0
25 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Opportunity to work from home part of time. Monday - Friday schedule, no evenings or weekends, No on-call, Work Independently

Cons

Low pay, poor services from local health care systems.

3.0
15 Jun 2022

NA

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible work hours during the week

Cons

Difficult to request time off

1.0
30 Jun 2022

DONT FALL FOR IT

Recommend
CEO approval
Business outlook

Pros

Work from home good benefits

Cons

Will say what they need to get you in the door then take it back and change all the rules. Cant even get payroll correct. Changed to a new system with poor communication, did not allow people time to enter time (couldnt do so before 8 am and had to be done by noon but didn't consider people who work later) so now nobody getting paid holiday or differential. THIS PLACE SUCKS

3.0
12 Jul 2024

Okay

Recommend
CEO approval
Business outlook

Pros

Work from home, mission of the company

Cons

At the time undergoing transition to under Anthem was challenging, lots of change; no clear paths for growth

1.0
5 Dec 2022
Recommend
CEO approval
Business outlook

Pros

Remote working, flexibility to work from home is amazing. Roll over PTO, only able to roll over 40 hours (but you will get paid if you have over)

Cons

There is only 19 days PTO, no sick leave or other type of paid time off (new parent leave, I'm not familiar with). PTO is also added per pay period, so you do not start the year with 19 days, you will accumulate them through out the year Values customers, but not employees There is no time for training for your job. I know the technical aspect of my job very well, however since no one is able to train me on the business practices of the job I am still feeling very lost even though I've been working here for over a year.

Viewing 1 - 3 of 88 Reviews

Glassdoor has 757 Beacon Health Options reviews submitted anonymously by Beacon Health Options employees. Read employee reviews and ratings on Glassdoor to decide if Beacon Health Options is right for you.