Booking.com Reviews | Glassdoor.sg

Booking.com Reviews

Updated 25 Jan 2020

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3.4
66%
Recommend to a Friend
80%
Approve of CEO
Booking.com President and CEO Glenn Fogel
Glenn Fogel
141 Ratings
Pros
Cons
  • "Some Team leaders treat their agents differently(in 128 reviews)

  • "Progression for next step would be in Amsterdam(in 100 reviews)

More Pros and Cons
  1. "Great place to work in."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director in Singapore
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Booking.com full-time for more than 5 years

    Pros

    Great culture. Dynamic ever changing. Fresh, great teammates. Good work environment. Bottoms up culture.

    Cons

    Communication funnel sometimes tricky as per many departments.

    Booking.com2019-10-01
  2. Helpful (2)

    "Not the company it used to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Credit Controller 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Booking.com full-time for more than a year

    Pros

    Flexible working environment, fun people

    Cons

    Incompetent team members, cheater get rewarded, no career opportunity.

    Advice to Management

    Good luck

    Booking.com2019-11-26
  3. Helpful (1)

    "Super stress job, even have numerous miscarrage happen in CS department."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook

    I worked at Booking.com full-time

    Pros

    Very low possibility to get promoted, only hire outernally.

    Cons

    Too many cases of termination without clear reason, feel not stable.

    Advice to Management

    Do not terminate foreigner so easily.

    Booking.com2019-12-02
  4. "decent company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Booking.com full-time

    Pros

    The recruiter of this company should be praised since I meet so many great people at work

    Cons

    management does not seem to be great among the people

    Advice to Management

    if you want to keep the good people at work, do not harass/force them but instead find a positive way

    Booking.com2019-11-06
  5. Helpful (1)

    "Finance role in order to cash"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Booking.com full-time

    Pros

    Great people! Fun environment. Lots of collaboration.

    Cons

    Too much bugs to tackle

    Advice to Management

    Listen to your customers feedback

    Booking.com2019-10-03
  6. Helpful (4)

    "Great company, terrible managers."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Booking.com full-time

    Pros

    free lunch everyday and some treats every now and then.

    Cons

    there's no check and balance where management is concerned, they are left to do whatever they want. promotion happens if you're the manager's pet and a lot of politics. environment is very toxic and a lot of micro managing. managers are incompetent and rely heavily on their seniors. nepotism and favoritism is prevalent. people who speak up are asked not to, management does not take feedback well. no transparency.

    Advice to Management

    none because they do not care. they just keep hiring friends and family members to do the job.

    Booking.com2019-10-09
  7. Helpful (2)

    "Used to be a great place to work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Content Agency Team Leader 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Booking.com full-time for more than 8 years

    Pros

    The people are friendly and open - I was lucky to have worked with an amazing manager and bring in an equally awesome group of people in my team.

    Cons

    If your unfortunately get managers who slipped through the crack to become people managers or those who are underperforming and yet has an angel in higher management looking out for them, then you should just leave because not much will change at least for a year or sometimes forever.

    Advice to Management

    Fix your people managers at all levels. Be clear on what qualities people managers should have before hiring or promoting someone.

    Booking.com2019-10-01
  8. "Booking.com Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Booking.com full-time

    Pros

    Good company culture and free food everyday.

    Cons

    Rest days are not fix.

    Booking.com2019-08-10
  9. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Booking.com full-time

    Pros

    Good working environment, good hard ware facilities

    Cons

    Not a real international company management

    Booking.com2019-08-20
  10. Helpful (4)

    "Bad experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Partner Support Specialist in Singapore
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Booking.com full-time for less than a year

    Pros

    Holidays.. Free lunch. Fency office..

    Cons

    Many things.. Lower salary, high pressure. It won't be work experience if you are trying to find a 'real fulltime job'.

    Advice to Management

    Nar.

    Booking.com2019-07-17
Found 2684 reviews