Booking.com Reviews
88% would recommend to a friend
(4719 total reviews)
Glenn Fogel
82% approve of CEO
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Benefits (apart from pay) are also good and the company is putting a lot of effort into improving managers' skillset." (in 528 reviews)
- "The recruiter of this company should be praised since I meet so many great people at work" (in 491 reviews)
- "Great colleagues and a company that strives to keep the satisfaction of employees" (in 435 reviews)
- "Great culture and values which are part of the company's actions and not just words." (in 347 reviews)
- "The HR people don't do heir work; the management is poor and thinking of retirement." (in 386 reviews)
- "People get low salaries and even when they get promoted they get salary increases that are almost an insult." (in 322 reviews)
Found 4,719 of over 8K reviews
Updated 4 Dec 2023
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- 5.015 Jun 2023Human ResourcesCurrent EmployeeSingapore
Pros
Great benefits, incentive and pay
Cons
Nothing I can think of
- 2.017 Nov 2023Account ManagerFormer Employee, more than 1 yearSingapore
Pros
Used to be good but not now
Cons
Lots of long serving staff that are too comfortable with the job
- 4.012 Oct 2023Credit ControllerCurrent Employee, more than 5 yearsSingapore
Pros
Good international Environment, maternity leave 22 weeks Many leaves for person who have family
Cons
Not many chance of career progress
Booking.com Response3dHi, thank you for your review. We’re glad to hear that you appreciate the friendly and welcoming workplace environment that we provide for our employees. Please know that you can always contact your manager or HR business partner to talk about getting to the next phase in your career if opportunities arise in the future. We’re excited to continue our work together. The Booking.com team
- 4.028 Aug 2023RTA AnalystFormer EmployeeSingapore
Pros
good culture, good benefit, not too good on payment
Cons
not too good on payment
Booking.com Response2moHi, thank you for sharing your perspective with us. It’s nice to hear that you enjoyed your time at Booking.com. We appreciate you for taking the time to let us know how your experience was. The Booking.com team
- 4.019 Jul 2023Partner Service SpecialistFormer Employee, more than 1 yearSingapore
Pros
Good working multi national culture. Work life balance.
Cons
Laidoff approach was very unprofessional
- 5.01 Jun 2023Human ResourcesCurrent Employee, more than 1 yearSingapore
Pros
Holistic welfare for employees, engaging managers and helpful co-workers, great benefits all round
Cons
Fast paced changes, but that is to be expected in any great company that is at the forefront of innovation and change for the industry that it is in
- 5.030 Mar 2023Credit ControllerCurrent Employee, more than 3 yearsSingapore
Pros
I am recommending this workplace due to work-life balance and colleagues around the globe are respecting one another. You're not being judge because of your gender, your race, they way you speak or even your appearence. I love it when colleagues are being so accepting about you just being yourself !
Cons
Nothing that I could think of !
- 1.021 Jun 2023Customer ServiceFormer Employee, more than 1 yearSingapore
Pros
nothing really no pros at all
Cons
full time phone call always angry guest too srressful
- 4.012 Apr 2023Ops SpecialistCurrent Employee, more than 5 yearsSingapore
Pros
Great mix of different cultures in the organization. Love the people and the hybrid flexible work arrangements.
Cons
in need of a balance ratio of employees of diverse background for better inclusivity.
Booking.com Response7moThanks for sharing your perspective. It’s great to see that you appreciate the diverse culture of our workplace, as well as the flexibility it provides. We are committed to creating an environment where everyone has an equal chance to progress, therefore your feedback is greatly appreciated. The Booking.com team
- 4.025 Apr 2023FinanceCurrent Employee, more than 5 yearsSingapore
Pros
Good culture and hybrid working
Cons
Limited room for growth as a regional hub
Booking.com Reviews FAQs
Booking.com has an overall rating of 4.2 out of 5, based on over 7,696 reviews left anonymously by employees. 88% of employees would recommend working at Booking.com to a friend and 84% have a positive outlook for the business. This rating has improved by 4% over the last 12 months.
88% of Booking.com employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Booking.com 4.2 out of 5 for work life balance, 4.5 for culture and values and 3.4 for career opportunities.