Bright Start Reviews

3.6

57% would recommend to a friend

(32 total reviews)

Teri Todd

43% approve of CEO

49% positive business outlook

Bright Start has an employee rating of 3.6 out of 5 stars, based on 32 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bright Start employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

32 reviews
1.0
1 Feb 2026
Recommend
CEO approval
Business outlook

Pros

The program (early intervention) is a great help to families, funded through Medicaid and the federal government.

Cons

This company is ALL about the money. Services are billed at over $100/hour, but employees work 50-60 hours a week for a wage that is barely livable. I witness MANY employees being fired with no notice for their health concerns or even for having an interview with another company. You are sent to do home visits into terrible neighborhoods and dangerous situations with barely any training. Any children who live in nice neighborhoods are reserved for the supervisor's caseloads. The company violates DDSN and BabyNet guidelines left and right, and encourages staff to commit fraud.

1.0
27 Jan 2026
Recommend
CEO approval
Business outlook

Pros

The families and people I met while working

Cons

It is painted as a flexible, work from home job. Most of my time was spent driving with pennies for reimbursement. Training was awful. I was left to the wolves. I felt unsafe in some environments. The bottom line was always meeting quota. Who cares if you have PTO? Meet those point requirements! Your kid is sick? Figure it out. Oh, and there are people who definitely work from home with their kids, but if you're not a favorite, you will be hearing from HR about it.

2.0
3 Oct 2025
Recommend
CEO approval
Business outlook

Pros

The peers that you work with are pretty exceptional; they are always willing to step in and lend a hand or listening ear. The bonus program is pretty decent and better than most in the area.

Cons

The leaderships focus is not and will not be on their employees. It is about making sure you are making your monthly quota; the family can say anything negative about you and you are immediately blamed, but behind the families backs comments are made about them. They were a company that stood for work-life balance and strong mental health awareness. Now they let their employees know that they will be there for the families and the business. They WILL NOT have your back. And it has consistently gotten worse in the past 6 or so months.

Viewing 1 - 3 of 32 Reviews

Glassdoor has 35 Bright Start reviews submitted anonymously by Bright Start employees. Read employee reviews and ratings on Glassdoor to decide if Bright Start is right for you.