BuiltWorlds Reviews

Thanks for the feedback and, particularly, for your comments expressing that the team at BuiltWorlds is great. We are proud of our team. We’re also glad you appreciated getting to try a lot of new things and that you learned a lot. One of the benefits of working at BuiltWorlds is that we have been committed to allowing people early in their careers the opportunity to take on responsibility and try things they might not otherwise have gotten the opportunity to do, elsewhere. However, we also have needed to recognize when things aren’t working, and we understand that this shift has been difficult, at times. In a business which truly is trying to innovate a new model, it can at times be difficult to have members of the team working from home. That said, we do regularly allow people to work from home. We just aren’t in a place where that can be the norm for everyone. As for the success of the business, we trust the entire team with the financials of the company every Monday. Although we do require that the information be kept confidential within the team, we can say publicly that we do not believe they reflect a company in financial trouble, and your statement that the company is kept afloat by the personal bank account of the founder is not factually accurate. All of this said, we deeply regret that you left with such a negative feeling about your experience. It is certainly not what we strive for, and we will learn what we can from your comments and redouble our efforts to build a strong company with a positive culture that all can be proud of.

Thank you for your review. We appreciate the feedback. And, yes, we wholeheartedly agree that the people on the BuiltWorlds team are fun to work with! We did go through a period when we decided to exit numerous sponsored media activities, which we did find challenging, in favor of focusing on our members network and conferences. We realize the transition was difficult for many of our former colleagues and we regret that we weren’t able to integrate them successfully into the more focused network organization. We also regret that some people may have found the reorganization stressful, but we were also doing the best we could to provide people with new opportunities in the refocused business and to minimize layoffs. We are also sorry you found the experience stressful. At BuiltWorlds, we have indeed prided ourselves on allowing people early in their careers the opportunity to take on significant responsibility, if they show interest, and to be responsive when they tell us they are at their limits. Some important lessons for us are that we need to be transparent with people joining BuiltWorlds that we are not a great place to work for people who need more structure, support, and consistency in the work routines. We are a better place to work for people who appreciate a fast paced environment where people value the growth opportunity that comes with the ability to take on significant new responsibilities and also people who embrace the associated challenges. It is a demanding environment, but it can be rewarding for those whose notch wins. As for the assertions that BuiltWorlds has no clear business plan, draws business from the same companies, has a lot of trouble raising capital, and is not sustainable with the current business model, BuiltWorlds does have a business plan, and metrics around that plan were laid out for the team. BuiltWorlds has never failed to close a funding round or get funding when needed, missed a pay period, or failed to pay a bill. Having grown to more than 200 member companies in less than two years, we also dispute the notion that our business comes from the same customers. Also, the fact that we achieved profitability in the fourth quarter of 2018 would also seem to contradict the assertion that the business is unsustainable. Again, we’re excited about the team we have and about the business, as it is currently focused. We regret that your experience was so negative. We will learn what we can from your feedback.