C365Cloud Service Desk Analyst reviews

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(1 total review)

Reviews by job title

1 review
1.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

The wider IT team is great to work with—friendly, supportive, and always willing to help when needed. Decent place to start a career in IT, offering valuable hands-on experience and exposure to a broad range of technologies and systems.

Cons

There are limited opportunities for career progression, and the management culture can be challenging. Communication is often poor, with some managers displaying unprofessional behaviour and favouritism toward longer-serving employees, creating a clique-like environment. Employees can feel undervalued, as the focus is heavily placed on output rather than team wellbeing. In addition, important information is sometimes communicated at the last minute, leaving staff under significant pressure to meet deadlines and manage urgent workloads.

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