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      CXG

      Engaged employer

      CXG Reviews

      4.6

      90% would recommend to a friend

      (44 total reviews)

      Christophe Caïs

      93% approve of CEO

      76% positive business outlook

      CXG has an employee rating of 4.6 out of 5 stars, based on 44 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CXG employee rating is 24% above average for employers within the Management and consulting industry (3.7 stars).

      Reviews by job title

      44 reviews
      5.0
      13 Mar 2026

      Strong Leadership, People-First Culture, and Consistent Growth

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Strong leadership: I respect our CEO. Eloquent, leads with integrity, and genuinely cares about the people here. Best of both worlds: My direct manager holds us to a high standard but is also incredibly supportive and looks out for us along the way. A team that cares: We’re a tight-knit group. It’s a rare environment where people actually show up for one another. Work-life balance is real: Management actually respects your time off, and it doesn't feel like a "hustle-only" culture. Steady growth: It’s great to be at a company that’s consistently growing and innovating with new solutions.

      Cons

      We run on a pretty lean structure. I’m proud of our output and productivity, but it can get quite tight when things peak.

      avatar
      CXG Response
      3mo
      Thank you for sharing such a thoughtful and well-rounded perspective. We are especially glad to read your feedback on our leadership and the care given to people across the organization. Building an environment where high standards go hand in hand with trust, support, and respect for personal balance is something we care deeply about. We also appreciate your point on peak periods. Maintaining this balance as we grow is an ongoing focus, and we continue to adjust how we operate to support both performance and sustainability. Thank you again for being part of the journey.
      5.0
      13 Mar 2026

      Supportive Team and Positive Work Culture

      Customer success associate
      Recommend
      CEO approval
      Business outlook

      Pros

      I’ve had a really positive experience working at CXG so far, even though I’m still quite new to the company. The colleagues here are incredibly kind, approachable, and always willing to help. Even when everyone is busy, people still take the time to support one another, which creates a very encouraging work environment. The culture here is something I really appreciate. It feels collaborative and supportive, and it makes it much easier to learn and grow in the role. Because of the fast-paced nature of the work, you also get the opportunity to learn very quickly and gain hands-on experience along the way. Overall, it has been a great place to start and develop professionally, and I’m grateful to be part of such a supportive team.

      Cons

      As the work can be quite fast-paced at times, there can be moments of pressure, especially when managing multiple tasks or accounts. However, the supportive team culture helps make it much more manageable.

      avatar
      CXG Response
      3mo
      Thank you for taking the time to share your experience, and for your thoughtful feedback. We are very pleased to read your perspective on the support within the team, the collaborative culture, and the learning opportunities. Creating an environment where people feel supported, especially in their early journey with us, is something we place strong emphasis on. We also appreciate your comments regarding pace, organization, and processes. As we continue to further structure and strengthen our ways of working, improving clarity, coordination, and efficiency across teams remains a key focus. Thank you again for your engagement and for being part of CXG.
      5.0
      13 Mar 2026

      A company where you can really make an impact

      Regional vice president (rvp)
      Recommend
      CEO approval
      Business outlook

      Pros

      - Work with global Luxury and Premium brands on impactful CX projects. - Passionate colleagues and a very positive team culture. - Collaborative environment with no internal politics. - Truly international company with strong cross-office collaboration. - Opportunity to make a real difference for clients.

      Cons

      - As a fast-growing company, processes and structures are still evolving.

      avatar
      CXG Response
      3mo
      Thank you for taking the time to share your experience and for your long-standing contribution to CXG. We are particularly pleased to read your perspective on the impact of our work, the strength of our team culture, and the quality of collaboration across our global offices. These elements are central to what we aim to build and sustain as an organization. We also appreciate your comment regarding the evolution of our processes and structures. As we continue to further structure and strengthen our organization, ensuring clarity, consistency, and scalability remains a key focus. Thank you again for your continued engagement and trust over the years.
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      Glassdoor has 67 CXG reviews submitted anonymously by CXG employees. Read employee reviews and ratings on Glassdoor to decide if CXG is right for you.