Card Factory Retail Assistant reviews

3.7

28% would recommend to a friend

(34 total reviews)

Darcy Willson-Rymer

95% approve of CEO

23% positive business outlook

Retail Assistant employees have rated Card Factory with 3.7 out of 5 stars, based on 34 company reviews on Glassdoor. This indicates that most Retail Assistant professionals have a good working experience there. Card Factory is rated in line with the average (within 1 standard deviation) by Retail Assistant professionals compared to other employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

34 reviews
1.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Some staff who are also bullied

Cons

Bullying behaviour, against anyone on the spectrum, cruel , they controle you bely your hours and penolise you , they have their favourites . They dont like people being nice and friendly . Writing a grevence means nothing, the management are allowed to be horrible and nothing is done. There is no help at all from hr ... the worst place ive worked at ever. Pretend thers opertunities and there isnt . There is no one who answers the mental wellbeing on bob . Absolutely disgusting...

4.0
27 Nov 2025

Ok

Recommend
CEO approval
Business outlook

Pros

Nice management Good hours Easy to learn

Cons

Really low Pay Only seasonal

avatar
Card Factory Response
4mo
We're so pleased to hear about your positive experience with us! Thank you for taking the time to share your thoughts. It's feedback like yours that helps us to continue to improve our colleague experience. Hope we see you again this Christmas.
3.0
16 Nov 2025

Poor management

Recommend
CEO approval
Business outlook

Pros

Nice work colleagues, easy location

Cons

Short shifts, poor management, poor rate of pay

avatar
Card Factory Response
4mo
Thank you for your honest feedback. We appreciate you taking the time to share your thoughts and will use your insights to help improve the colleague experience at cardfactory.
Viewing 1 - 3 of 34 Reviews

Glassdoor has 1,368 Card Factory reviews submitted anonymously by Card Factory employees. Read employee reviews and ratings on Glassdoor to decide if Card Factory is right for you.