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Cars 24 Service

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Cars 24 Service Reviews

3.2

49% would recommend to a friend

(178 total reviews)

43% positive business outlook

Cars 24 Service has an employee rating of 3.2 out of 5 stars, based on 178 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

178 reviews
1.0
26 Apr 2025

Poor work culture

Recommend
CEO approval
Business outlook

Pros

Fast-paced work environment with a lot of learning opportunities in the early stages. Exposure to a growing startup culture and dynamic business model. Some good colleagues and team-level collaboration. If you're lucky with your manager, you can get flexibility and autonomy.

Cons

Senior management is toxic; decision-making often lacks transparency and fairness. Frequent layoffs without clear reasoning—job security is a major concern. Favoritism and internal politics are rampant at director and VP levels. “No-abuse” culture is preached by leadership but not followed in practice. Lack of long-term vision in people management; feels more like a “Lala company” than a professional workplace.

1.0
27 Mar 2025

Will Update

Recommend
CEO approval
Business outlook

Pros

Will update soon when i left the company overall worse experience

Cons

No Job Security No work life balance

1.0
14 Mar 2026

worst culture

Recommend
CEO approval
Business outlook

Pros

There is no pros of cars24

Cons

Customer support complaints Like any used-car platform, some buyers complain that car condition didn’t fully match the listing. Management cons of CARS24 include high operational costs, profitability challenges, customer trust issues, strategic restructuring, intense competition, leadership diversity gaps, and inconsistent service quality. Some users complain about price differences between online valuation and final inspection price, which can damage the company’s reputation and customer trust. The company has had to lay off employees and restructure teams after certain strategies or projects didn’t work as expected. Lower and upper level employees have weak financial management skills. There is poor coordination between management and employees, and the HR department is also ineffective.

Viewing 1 - 3 of 178 Reviews

Glassdoor has 182 Cars 24 Service reviews submitted anonymously by Cars 24 Service employees. Read employee reviews and ratings on Glassdoor to decide if Cars 24 Service is right for you.