City Innovate Reviews

- Unclear vision for the product, customer strategy, QBRs. etc. - Its like talking to a wall with management. Instead of getting in the weeds with their team to solve issues, they prefer to go back to the drawing board as executives and try to devise a cure all that never works. When you come to them for insight and advice, seldom do you receive anything of actual use / substance. - They will throw you in the deep end with little to no preparation, and if you fail, throw you under the bus when it doesn't work out. - As someone who has taken the customer-first approach in my previous roles, that's not the case here. Feedback is very often given but it's either put on the back-burner or thrown into a void. - You're shut off from a lot of other departments which is strange for a start-up, because usually collaboration is crucial. Everyone operates on their own island.

Leadership needs to step back a little bit and let the team do their job without getting super involved in every decision, every step, every meeting.