The “hands-off” leadership style at state level often turns into “no support at all” when issues arise.
At UNSW FAC in particular, centre management (Scott) created a toxic culture where experienced GMs felt set up to fail rather than supported.
Strong focus on loyalty and compliance over expertise – preference for people who “just follow orders” instead of professionals who ask questions or challenge poor decisions.
From my experience, good capability in golf, but a serious lack of understanding of the fitness and aquatics sector. This leads to poor decisions, unrealistic expectations, and a lot of frustration for industry professionals.
