Pros
If you are fresh out of college and enjoy working in an unsupervised call center environment, this may be the right company for you.
Cons
- Complete lack of training. - The owner/manager was rarely present in the office. When he was in the office, he would either show up late due to drug/alcohol abuse issues or would close the door to his office to work on side projects unrelated to Comcentric. - Complete lack of employee appreciate or recognition programs - Base salary + commission offered for employees is over $10k below the industry average. Raises are only given due to favoritism (friends/girlfriends who worked at the company) or due to fear or an employee quitting. - Extreme metrics-driven environment with unrealistic goals. Calls are monitored live on the owner's desktop and reported on daily. Most likely due to the fact that he's never in the office. - Lack of quality client relationships. Most of the AM's time was spent chasing new business, because Comcentric does not have a book of loyal clients. This is frustrating for recruiters, as a large amount of time is spent working on positions that receive zero feedback. - Owner lacks maturity and business sense. He would often throw fits and lash out at employees. On a couple occasions, he would come into work late and discuss his "one night stand" in detail with employees.
