Concentrix Reviews

3.9

76% would recommend to a friend

(44,638 total reviews)
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Chris Caldwell

86% approve of CEO

71% positive business outlook

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,638 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

45K reviews
1.0
4 Jul 2019

Culture Lost, All talking, No working

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Lots of leaves, at least 20 days/year Global secondment opportunity

Cons

No proper promotion process, all in black box and very subjective Too many showing off but none of them really working: very political, people choose to see whatever they want to see and simply ignore what's black and white in the document Salary pax below market level No bonus system: the success of the company/project is not relevant to the employees The interview is very messy nowadays: e. g. interviewer doesn't have tech knowledge but asks general questions during tech interview.

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Concentrix Response
6y
Thanks for your feedback. Although I love responding to the positive reviews here, it’s also incredibly important to know when someone has not had a good experience. Regarding promotions, Tigerspike has long history of both promoting people up through our roles and offering opportunities to broaden or switch roles into other areas. This is very much an ongoing situation with every employee, which is supported by regular 1-to-1’s with line managers to keep track of a person’s aspirations and to support them in getting them where they want to be. Of course, promotions are not always possible if there’s not a suitable role open to promote into, so (just like anywhere else) there’s never a guarantee of an immediate move. In your case, if you feel that you’ve not been the support I’ve described above then I’d urge you to reach out to one of your office’s senior leadership team - or me (our open culture means I’m happy to talk to anyone about their issues). If we know the detail then we can help!
3.0
3 Oct 2021

Something needs to change... SOON!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great team members, close knit. Work cohesively together in projects. Beautiful office space to work in before COVID. Good benefits. Professional and personal development allowance is fantastic! Health AND Dental insurance is also another benefit that I have enjoyed having

Cons

Attrition rate - a lot of resignations over the past 6 months Management claims they listen but no action following the risks highlighted. Major delay in making decisions on salary bands revision (more than 6 months!) causing team members to leave the organisation Global Management are too far detached from the critical state the SG office is in. Global Management need to support the ASEAN leaders not by lip service but with actions to improve things. Only then, SG will be able to meet the full potential of success it is capable of

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Concentrix Response
4y
Thank you for your review and for your hard work and service; wow over five years and counting! We're happy to see you’ve enjoyed some of the benefits we hold dear; professional and personal development in particular - I hope you’ve been making use of them over the years as intended. We have been working hard on a new salary banding initiative and although this has taken longer than initially anticipated, we are really close to having this right (most importantly) and rolled out globally. We understand how important this is to get right for our talented and valued team. We appreciate how patient you and the team are being. Thank you for the call out regarding support needed from the Global Leadership Team. We now have a fully functioning team with all roles filled at this level - meaning more support and focus into growth and/or challenging areas of the business will be available. We are committed to the success of our Singapore team, clients and business and look forward to seeing great and exciting things in the coming months. Thanks again for the feedback - please feel free to reach out directly to provide further insights so that we can continuously improve and strive for excellence in all we do. After all, we want to be the employer of choice for the best talent in digital. Charley Rowley
5.0
2 Oct 2020
Recommend
CEO approval
Business outlook

Pros

Awesome Culture Excellent Work Life Balance Down to Earth Colleagues (one of the best set I have worked with) Good Project Managers and Leads Flat Culture Flexibility Against working overtime Overall excellent experience

Cons

Salary is well below industry standard Devs are not utilized to their potential Inexperienced delivery management Limited career progression if you are pure technical Lack of Recognition

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