Costa Coffee Reviews

3.9

83% would recommend to a friend

(88 total reviews)

90% positive business outlook

Costa Coffee has an employee rating of 3.9 out of 5 stars, based on 88 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

88 reviews
4.0
23 Nov 2022

Costa Coffee Part-time barista

Recommend
CEO approval
Business outlook

Pros

Get to take home food, friendly staff, get to drink coffee, chill environment

Cons

Pay honestly not the best

2.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

If you are a student your hours can be very flexible and work is quite easy.

Cons

By far it was the worst management I have ever worked with. The manager was rude and at times inappropriate. They scammed people with raffle tickets. This place held no morals and has the capability of destroying anyone's mental health.

Viewing 1 - 3 of 88 Reviews

Glassdoor has 91 Costa Coffee reviews submitted anonymously by Costa Coffee employees. Read employee reviews and ratings on Glassdoor to decide if Costa Coffee is right for you.