Reviews by job title

4 reviews
1.0
9 Jan 2026
Recommend
CEO approval
Business outlook

Pros

The only pro is that there was dogs

Cons

- Management constantly favor certain employees and dogs to the point of letting aggressive dogs in daycare and going back on their words when it comes to the of dogs /employees. (Ex. Telling you to to fallow orders from another employee while training and getting upset with you once you do those exact things) - Constantly overpopulated and understaffed, allowing 40+ dogs in a small room with only one attendant (I counted the dogs constantly) - Management will talk badly about you to your coworkers and in front of you. - They steal your tips and use it for snacks that you and your coworkers "pick" - Would also constantly attempt to schedule me for times and days I had previously told them I was unable to work during the interview process

1.0
12 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Breakroom with food provided, dogs, great coworkers, great customers, good discounts.

Cons

Food was bought using staff tip money which is illegal, owners treat employees poorly, owners push for way too many dogs to attend (extremely unsafe), expectations are extremely high especially given the low pay. very demanding physically and emotionally with very little pay off. Sexist, racist, homophobic, etc. comments from the owners at times. Very very high turnover rate.

2.0
29 May 2023

Wouldn't go back

Recommend
CEO approval
Business outlook

Pros

The dogs are fun, lots of snacks are provided, and the coworkers were usually nice. The CEO was great and a lovely person to interact with and generally very caring

Cons

The managers were rude and unsympathetic towards employees. I was berated for calling in sick one day which I had never done before. There is severe understaffing and one night two teenagers were left alone to care for all the dogs and ended up handling an aggressive 120 lb dog alone. For minimum wage, it is not at ALL worth it.

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Glassdoor has 4 Cuddle Up Pup reviews submitted anonymously by Cuddle Up Pup employees. Read employee reviews and ratings on Glassdoor to decide if Cuddle Up Pup is right for you.