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Designer Exchange

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Designer Exchange Reviews

2.8

37% would recommend to a friend

(33 total reviews)

57% positive business outlook

Designer Exchange has an employee rating of 2.8 out of 5 stars, based on 33 company reviews on Glassdoor which indicates that most employees have an average working experience there.

Reviews by job title

33 reviews
1.0
19 Feb 2020

Awful

Recommend
CEO approval
Business outlook

Pros

- Friendly co-workers - Self-taught bag authentication - Discount - Straight forward & easy job for an individual looking for a role that requires no brain stimulation - No reason to worry about work after hours - Part-time hours/position is beneficial for individuals who have other priorities

Cons

- Part-timers aren’t valued / disregarded by upper management even after years of employment - Company has an “anyone can be replaced at any time” attitude - Hierarchy within the workplace - Condescending environment - No room for progression ie. Management will regard individuals outside of the company with no relevant experience to be promoted instead of existing, loyal staff - Extra effort is disregarded - Sales Assistant role is unlike common roles ie. expected to do more than the offered pay - Upper-management are extremely unprofessional and inexperienced with managing a company and it’s staff - reflected within a high % of employee resigning

1.0
30 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Company provides lunch ingredients, which is a small benefit.

Cons

Senior management often makes decisions without consulting their teams, and direction changes frequently with little communication. Employees are not trusted to use their professional expertise, and leaders intervene in areas they lack knowledge in. The company suffers from constant understaffing, where one person is expected to handle the workload of several. Despite this, performance is criticized rather than supported. The overall environment feels disorganized and demoralizing.

1.0
7 Feb 2025

Avoid, Toxic & Lack of Expertise

Recommend
CEO approval
Business outlook

Pros

- food provided in the kitchen

Cons

- toxic environment, senior staff members have a lack of expertise even though they imply they do. Lots of seniors have just been promoted internally due to length of service - Customers complain regularly about price of products due to lack of knowledge from other departments, they often receive conflicting information/prices and its the sales team that has to deal with the customer - I have dealt with at least 4 customers who have purchased products and came back because they were fake and authenticated elsewhere! embarrassing... - there is no room for growth - high turnover of staff, constant retraining of colleagues to fill gaps in knowledge

Viewing 1 - 3 of 33 Reviews

Glassdoor has 35 Designer Exchange reviews submitted anonymously by Designer Exchange employees. Read employee reviews and ratings on Glassdoor to decide if Designer Exchange is right for you.