Question 1

Is Dunelm a good company to work for as a Customer Service Advisor?

Accepted Answer

Customer Service Advisor professionals working at Dunelm have rated their employer with 3.5 out of 5 stars in 34 Glassdoor reviews. This is a lower than average score with the overall rating of Dunelm employees being 3.6 out of 5 stars. Search open Customer Service Advisor jobs at Dunelm now and start preparing for your job interview by browsing frequently asked Customer Service Advisor interview questions at Dunelm.

Question 2

Does Dunelm pay Customer Service Advisor employees well?

Accepted Answer

Customer Service Advisor professionals rate their compensation and benefits at Dunelm with 2.7 out of 5 stars based on 34 anonymously submitted employee reviews. This is 25.8% worse than the company average rating for salary and benefits. Find out more about Customer Service Advisor salaries and benefits at Dunelm.

Question 3

How happy are Customer Service Advisor professionals working at Dunelm?

Accepted Answer

80% of Customer Service Advisor employees at Dunelm would recommend their employer to a friend. This rating has increased by 14% in the past 12 months. Customer Service Advisor professionals have also rated Dunelm with a 3.5 rating for work-life-balance, 3.5 rating for diversity and inclusion, 3.5 rating for culture and values and 3.2 rating for career opportunities.

Question 4

What are the top reviewed jobs at Dunelm?

Accepted Answer

Sales Assistant (529), Team Leader (114), Sales Associate (113), Host (96), Retail Sales Assistant (85), Customer Assistant (57), Customer Service (56), Store Manager (52), Customer Service Representative (39), Retail Assistant (39), Customer Service Advisor (34), Shop Assistant (31), Warehouse Worker (28), Sales Colleague (27), Barista (26)

Question 5

What are the pros of working at Dunelm according to real employee reviews?

Accepted Answer

"Great colleagues who always pull together to get the job done and make work fun at the same time!" ((in 223 reviews)); "very friendly and pay is good" ((in 176 reviews)); "Some staff were friendly and on the most part my interactions with customers was friendly during my time here too." ((in 141 reviews)); "Met some great people whom i work with  as well as customers ...great family friendly employer for single parent families" ((in 141 reviews)); "Birthday days off are also a great benefit and days off for your childs first day at school." ((in 62 reviews))

Question 6

What are the cons of working at Dunelm according to real employee reviews?

Accepted Answer

"Management can be poor and mess up rotas" ((in 183 reviews)); "Manager is rude and makes you do unfair jobs" ((in 84 reviews)); "Long hours and weekends." ((in 65 reviews)); "No training in the role" ((in 47 reviews)); "with short breaks" ((in 27 reviews))

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