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      Dunelm

      Engaged employer

      Dunelm reviews

      60+ staff hired all laid off after Xmas - Customer Service Advisor Dunelm Employee Review

      1.0
      28 May 2024
      Customer service advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Actual work was incredibly easy Remote equipment provised

      Cons

      60+ staff hired on permanent remote contract All made redundant after Xmas (3 months) Pay and redundancy errors Payroll department acknowledge but don’t apologise for errors Poor management attendance on 1-2-1s reviews all lies (continually promising full time employment On boarding process took 3 1.5 hour trips due to staff on site & head office errors Review discussing layoffs seem to disappear

      avatar
      Dunelm Response
      2y
      Thanks for taking the time to leave a review. We value your thoughts and appreciate your feedback. We'd like to understand more about your experience, and would like to have a further conversation with you. Please drop an email to colleaguefeedback@dunelm.com - thanks again.

      Explore other reviews about Dunelm

      5.0
      12 Sept 2023
      Sales assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      Good hours and pay rate

      Cons

      Not much over time available

      3.0
      10 Feb 2025
      Public relations coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      For the start of your career

      Cons

      Slight Micromanagement on some levels

      avatar
      Dunelm Response
      1y
      Thanks for taking the time to leave a review, we appreciate your feedback.
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