Overworked, underpaid and toxic senior management
Pros
- Fantastic colleagues - Some interesting projects and opportunities -Team management generally good
Cons
- Very poor training for new starters and no additional training for existing employees -Salary is generally poor for the industry and extremely poor for the amount of work required - A lot of repetitive work from existing clients - All staff and teams are massively overworked and under-resourced - Fantastic colleagues never stick around for long, the retention rate is extremely poor -Daily focus on invoicing targets meaning all employees spend more time being pestered about how much money the work they're doing can bring in this month instead of whether the quality of the work is good - has become a 'quantity over quality' culture as a result - Poor internal communication between directors and teams - Team managers are the right people and have the right skills to be good but are usually so overworked they can't give their staff the support they need - Decisions have been made to take on work that physically cannot be resourced which causes huge amounts of stress for remaining staff - Recent poor management decisions have created a toxic working environment where no one wants to be in the office because morale is so low -Company presents itself as 'flexible' but requires you to be in the office 3 days a week on pre-determined days agreed with your line manager. If you do not attend the office on these days and instead WFH, this is logged by HR and is effectively a strike on your record. No real flexibility to work around your home life. - Holiday entitlement is poor - 20 days (yes you receive 3 'free' days off at Christmas and your birthday day off so technically 24 days, but most companies these days offer at least 25 days off as a minimum.) - 40 hour work week - Professional development goes out the window because you have too much work to do to be able to balance additional learning. Support for achieving certain accolades is only there when it is to the benefit of the company. - Directors appear to have favourites and if you're not one of them, you're unlikely to see a promotion or a pay rise, irrespective of the work you put in (see extremely poor retention rate) -Company structure is poor