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18 Week Support

Is this your company?

All the negative reviews you see are true! - Anonymous employee 18 Week Support Employee Review

1.0
24 Jul 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Hybrid Role, Central Location, Nice office space.

Cons

- Extremely high staff turnover. - Treacherous management. - No support or training whatsoever. - Abysmal work/life balance. Any negative review you see regarding this company is true and to be taken at face value, which explains why there's an 18 Week Support employee replying to every single review - most likely replying to themselves under the more positive ones (LMAO!). The pay was decent along with incentives but that was as far as it went. You're essentially thrown into the deep end from the start, with very little training. You receive almost no support from your managers as they're always in a meeting or away from the desk, instead you have to turn to your colleagues who are just as overworked as you are. I often found myself working way past close of play, and there are probably not many employees there that have stayed on longer than a year. Crabs in a bucket culture, progression means throwing people under the bus and passing on mistakes to those in lower positions. Out dated systems that not even the most longstanding employees can completely understand. Anyone with a modicum of talent, dignity or basic compassion should not work here.

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18 Week Support Response
2y
Thank you for your review. We are sorry you feel this way, we have an open-door policy for everyone in the company, where views suggestions and feedback are always welcome. I’m sorry you did not feel you could come and speak about these issues as I can assure you everything is treated seriously and examined thoroughly. We treat our colleagues and customers with the utmost respect and consideration. Our HR team is always on hand for any workplace issue raised and confidentiality is assured. I am more than happy to discuss this with you and listen to your views please reach out to me sdrewett@18weeksupport.com

Explore other reviews about 18 Week Support

1.0
11 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The only pro I can think of are the salaries but that’s it.

Cons

Racism. Inexperienced management. Oblivious/gullible CEO. Favouritism. Expectations too high when no support/training has been provided. Heavy blame culture. Good feedback/work is never celebrated or praised. Management are hyper fixated on everyone else’s shortcomings just to hide their lack of knowledge.

4
5.0
3 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Really excellent agency , deliver what promise . Extremely helpful Livinia is extremely helpful and supportive Highly recommend

Cons

Some shifts are far , but you can choose where to wirk

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