Highly Recommended - ADP Cares and so do It's Employees - Principal Program Manager ADP Employee Review

5.0
31 Mar 2020
Recommend
CEO approval
Business outlook

Pros

Coming off of 12 years with a company that had lost sight of the importance of taking care of employees, ADP is a breath of fresh air! From Day 1 I have been treated as if I really matter. Every single person I have interacted with over the last six months has been friendly and eager to help me settle in. Even on the worst days, everyone I have worked with is still happy to be at work and has a positive outlook. Even now as the COVID-19 crisis is in full force, ADP and execs have made it abundantly clear that each individual is appreciated and gone out of their way to support all employees.

Cons

This can't be helped and not really a con, but know the nature of ADP's business is extremely complex. Everyone will be fully open and warn you not to expect to become an expert and feel fully productive in your role for the first several months. There are simply too many aspects of the business to master all at once. This took me a bit of getting used to as I'm accustomed to diving into my work head first, getting my hands dirty and making a difference right away.

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ADP Response
6y
Thank you for sharing your ADP experience with us on Glassdoor. We value the insights and thoughtful analysis. Thrilled to hear that you are having a positive experience at ADP Maitland and recognize the value we have for our associates. We hope you continue to #WorkHappy with us for many years to come.

Explore other reviews about ADP

5.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Employees can dress in normal day to day clothing as long as it is tactful, events all month on-site such as the Farmers market . Hybrid work schedule: 3 days in office and 2 days remote Self-service coffee and cappuccino bat and beautiful break and recharge rooms.

Cons

None at all. I love my job.

2.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Established company with a long history and relatively stable business operations. - Provides a sense of job stability compared to many organizations navigating rapid changes in the current AI-driven market. - Lower risk of frequent restructuring or large-scale layoffs than many high-growth technology companies. - Opportunity to work with experienced employees who have deep institutional and domain knowledge. - Predictable work environment that may appeal to individuals seeking long-term stability over rapid change. - Strong choice for professionals who value job security and a steady career path in an uncertain economic climate.

Cons

- Documentation is limited or rusted, and many operational processes lack clear runbooks or standardized procedures, making onboarding and troubleshooting more difficult than necessary. - If you're coming from a modern, fast-paced engineering environment, the organization may feel behind current industry practices and tooling. - Internal politics can sometimes outweigh technical merit or execution. - There are teams with very long-tenured employees where change and innovation can be difficult to drive. - Decision-making often involves multiple layers of approval, resulting in significant bureaucracy and slower execution. - Processes can move slowly, and collaboration is not always transparent across teams, leading to inefficiencies and occasional confusion around ownership. - In some areas, roles, responsibilities, and operational processes are not clearly defined, creating unnecessary chaos and inconsistent ways of working. - Engineering standards and best practices vary considerably between teams, making cross-team collaboration challenging. - Organizational change tends to happen slowly, which can be frustrating for employees who are focused on modernization, automation, and continuous improvement.

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ADP Response
1w
Thank you for sharing your insights on your contractor experience at ADP. We value your feedback.
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