Worked in relatively new department... - Anonymous employee ADP Employee Review

3.0
11 Feb 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Since this was a fairly new department, it consisted of mostly young professionals so the ages were very close together. Very well educated people professionally and academically who helped build a brand new department through hard work and ideas. Able to develop procedures and policies that were implemented department wide. There was excitement because the future seemed limitless. Nothing like seeing something you helped work on be used by other. Benefits were top notch as well as sick/vacation days. Pay was also above average I would say. Lot of deadlines and multi-tasking but that's what made the work interesting.

Cons

The executive management motives were apparently not to grow the business, but to trim as much expenses as possible. All numbers and no sense. They stopped promotions and hiring and eventually opened "sister" sites in TX and India to help with work that we were already completing on time. No respect, the day after the last trainer from India returned, we were notified that we were being phased out. So three month training for the folks in India was good for the business but not the 3-5 years that the people in CA had put in.

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5.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

Great Company to work for

Cons

Raises are not very consistent.

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ADP Response
2w
We are glad that you are enjoying your ADP experience. Thank you for your review.
1.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Resume Gold! Having the name on your resume opens doors because people know you can survive a high-volume, high-complexity environment. That’s where the benefits end.

Cons

Pay: It’s a joke. They expect specialized, expert-level work and deep tax knowledge for a base salary that is way below the market. They use the big name as an excuse to underpay you. Work/Life Balance: You are never truly off. To hit the impossible quotas, people are forced to work off the clock just to keep up. Management knows this is the only way the work gets done, but they look the other way so they don't have to address the workload. Management: They are manipulative and not leaders. Instead of helping with the workload, they use moving goalposts and vague promises of growth to keep you running. There is no advocacy for employees. Make sure to get everything in writing. Some get amnesia. Quantity over Quality: It’s a sweatshop for data. You’re forced to rush through complex setups just to hit a Go-Live count to appease Sales. Accuracy is key, but it often takes a backseat to volume, which is a nightmare for anyone who cares about doing the job right. No Room to Grow: There is no real way to move up. ADP is a lateral move company, and that’s only if your management doesn’t stand in your way and prevent you from leaving for another internal team.

2
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ADP Response
2w
Hello and thank you for providing your insight into your experience working for ADP. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. We appreciate your feedback and advice and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com
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