The could be better - Payroll Implementation Specialist ADP Employee Review

3.0
12 Jan 2021
Recommend
CEO approval
Business outlook

Pros

My co workers are amazing. I really like the people I work with. The job is challenging and keeps you busy.

Cons

It keeps you too busy most of the time. The department does not know how to distribute work in a way that allows you to have work life balance. They downsized a few years ago and crammed some other job responsibilities into the payroll specialist roll while not increasing the pay of the payroll specialist. They really do not understand the mental distress this role causes their employees and turn a blind eye to it, all the while still promoting company culture and work life balance. They encourage you to join work clubs and to net work but do not give you the time to do these things. My day is 110% dedicated to ensuring my client's needs are met. Department heads do bare minimum to be involved and I do not trust them. They care more about hitting quotas and making money than the well being of the individuals who make this happen for them.

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ADP Response
5y
Thank you for bringing these situations to our attention and we are sorry to hear about this experience. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. We appreciate your feedback and advice and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at hr.associate.relations@adp.com

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Pros

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Cons

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2.0
15 Jun 2026
Recommend
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Pros

- Established company with a long history and relatively stable business operations. - Provides a sense of job stability compared to many organizations navigating rapid changes in the current AI-driven market. - Lower risk of frequent restructuring or large-scale layoffs than many high-growth technology companies. - Opportunity to work with experienced employees who have deep institutional and domain knowledge. - Predictable work environment that may appeal to individuals seeking long-term stability over rapid change. - Strong choice for professionals who value job security and a steady career path in an uncertain economic climate.

Cons

- Documentation is limited or rusted, and many operational processes lack clear runbooks or standardized procedures, making onboarding and troubleshooting more difficult than necessary. - If you're coming from a modern, fast-paced engineering environment, the organization may feel behind current industry practices and tooling. - Internal politics can sometimes outweigh technical merit or execution. - There are teams with very long-tenured employees where change and innovation can be difficult to drive. - Decision-making often involves multiple layers of approval, resulting in significant bureaucracy and slower execution. - Processes can move slowly, and collaboration is not always transparent across teams, leading to inefficiencies and occasional confusion around ownership. - In some areas, roles, responsibilities, and operational processes are not clearly defined, creating unnecessary chaos and inconsistent ways of working. - Engineering standards and best practices vary considerably between teams, making cross-team collaboration challenging. - Organizational change tends to happen slowly, which can be frustrating for employees who are focused on modernization, automation, and continuous improvement.

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ADP Response
2d
Thank you for sharing your insights on your contractor experience at ADP. We value your feedback.
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