Poor service, Poor pay, Infighting - Account Executive ADT Employee Review

1.0
8 Aug 2013
Recommend
CEO approval
Business outlook

Pros

Health Benefits, decent training, not much more. They actually have very good health insurance and 401K. It was the only reason I stayed as long as I did. They do invest in training, which was sad given the rest of the system they used.

Cons

Commission only, overpriced product, system easy to hack and others steal your leads. Why spend $39 a month when you get much the same for $15, and you don't have someone else owning the equipment? One guy makes money there, and he knows how to go into the system and vists the leads you're guaranteed to get before you even get the report. So they've already been sold or rejected you before you arrive.

Explore other reviews about ADT

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Cons

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

1.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

None other than a paycheck

Cons

Dominate you and push you even though it is hot and you are working hard, they will complain and yell at you about their crummy inventory system or people complain. They do not care if you are injured. Tell them and lose your job. The lady in charge is psychotic at best. Called me months after I didnt work there asking ridiculous questions and demanding answers. She's a short minority female that hates men apparently. Hates everyone and everything from what I saw. There's no peace at this job. If you keep it 3 months, you're an extremely hard worker.

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