My work experience at ADT LLC was neutral! - Residential Resale Representative ADT Employee Review

3.0
30 Nov 2013
Recommend
CEO approval
Business outlook

Pros

Pay, Flexibility, Ipad and the employees.

Cons

Micro-managing, managers with little experience but HUGE egos, Having to pull permits for alarms, long waits for customers to get installed, lazy managers in the install team, too many inappropriate conversations and relationships at the workplace that is condoned. Horrible training at beginning. You practically sit in front a computer for one week reading items and are expected to be able to do it with no help. The work systems are VERY outdated. When the company messes up on your commission you have to fill out a commission adjustment form which has to be submitted to the manager then to payroll which means you have to wait an additional 1-2 weeks to get money that is already owed to you which can negatively affect your life!

Explore other reviews about ADT

5.0
6 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Great pay and love my managers

Cons

Nothing the work is easy and great

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Cons

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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