Choose somewhere else to work - Installer ADT Employee Review

1.0
15 Jul 2023
Recommend
CEO approval
Business outlook

Pros

Easy work. Decent schedule. Nothing else

Cons

Lots of managers but no leadership or development to speak of. The company fights against itself. ZERO CULTURE. They are more interested in holding people back rather than get someone in a management position that won't just be a "yes" man. Force extra work days when most weeks you don't even have enough work to fill the day. All around poor management that has no foresight, no proactive thinking, not growth minded, and honestly doesn't know how to make things better. If you have no opinions, don't care about making money, don't care that everyday is a new fire drill of focus on something that really has no importance, don't care how you're treated, don't want to grow and develop then you might like it here.

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ADT Response
2y
We are disappointed to hear this and appreciate you taking the time to leave a review. At ADT, we strive to create an environment of open communication where our employees feel heard and have the ability to take ownership of their career at every level. We'd appreciate hearing more details regarding your experience with us by emailing glassdoorfeedback@adt.com. Thanks again for your review, and we look forward to hearing from you.

Explore other reviews about ADT

5.0
24 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance People Trust

Cons

Mid pay Highly agile company can create lots of necessary changes

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Pros I truly enjoy working at ADT. I have the flexibility of a hybrid schedule, which allows for a great work-life balance. The company offers generous PTO, and more importantly, actively encourages employees to take the time they need to recharge. There’s also a strong sense of job security. ADT is consistently growing, and the steady flow of new hire classes reflects that stability. In my role, I get the opportunity not only to help people start their careers, but also to coach and support agents as they grow professionally and personally. Seeing that development firsthand is incredibly rewarding. On top of that, I work with an amazing team. The people here are supportive, collaborative, and genuinely care about each other’s success, which makes a huge difference in the day-to-day experience.

Cons

While compensation is generally competitive, I would love to see more opportunities for performance-based bonuses to help employees further grow their savings and feel rewarded for their contributions. Additionally, there is some opportunity for improvement in how the building facilities are managed to enhance the overall workplace environment.

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