Overall just OK as a place to work - Anonymous employee ADT Employee Review

3.0
5 Feb 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Feel good about a job that helps protect people and property. The 401K is really good with a full match up to 5%. Great, cutting edge technology for customers.

Cons

Internal systems are old and outdated. Salaries are low outside of the national accounts sales staff. The company isn't that good at bringing in and retaining talent. Talent management of current employees is non existent. The company isn't willing to spend money to do the job right and get the employees what they need to do their jobs.

Explore other reviews about ADT

5.0
6 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Great pay and love my managers

Cons

Nothing the work is easy and great

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Pros I truly enjoy working at ADT. I have the flexibility of a hybrid schedule, which allows for a great work-life balance. The company offers generous PTO, and more importantly, actively encourages employees to take the time they need to recharge. There’s also a strong sense of job security. ADT is consistently growing, and the steady flow of new hire classes reflects that stability. In my role, I get the opportunity not only to help people start their careers, but also to coach and support agents as they grow professionally and personally. Seeing that development firsthand is incredibly rewarding. On top of that, I work with an amazing team. The people here are supportive, collaborative, and genuinely care about each other’s success, which makes a huge difference in the day-to-day experience.

Cons

While compensation is generally competitive, I would love to see more opportunities for performance-based bonuses to help employees further grow their savings and feel rewarded for their contributions. Additionally, there is some opportunity for improvement in how the building facilities are managed to enhance the overall workplace environment.

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