The place is a puppy mill, very high turn over rate. - High Volume Residential Sales ADT Employee Review

2.0
21 Feb 2011
Recommend
CEO approval
Business outlook

Pros

Good benefits and good sales training. They will give you all the tools necessary to do a good sales presentation.

Cons

If you don't meet thier sales goals they will take you out of thier lead system. Lots of cold calls, and door knocking (cause you have to have 5 self generated leads a month). They are always hiring new people so the sales floor is always flooded. They expect you to work 50 hours a week.

Explore other reviews about ADT

5.0
6 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Great pay and love my managers

Cons

Nothing the work is easy and great

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Pros I truly enjoy working at ADT. I have the flexibility of a hybrid schedule, which allows for a great work-life balance. The company offers generous PTO, and more importantly, actively encourages employees to take the time they need to recharge. There’s also a strong sense of job security. ADT is consistently growing, and the steady flow of new hire classes reflects that stability. In my role, I get the opportunity not only to help people start their careers, but also to coach and support agents as they grow professionally and personally. Seeing that development firsthand is incredibly rewarding. On top of that, I work with an amazing team. The people here are supportive, collaborative, and genuinely care about each other’s success, which makes a huge difference in the day-to-day experience.

Cons

While compensation is generally competitive, I would love to see more opportunities for performance-based bonuses to help employees further grow their savings and feel rewarded for their contributions. Additionally, there is some opportunity for improvement in how the building facilities are managed to enhance the overall workplace environment.

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