Pros
The best part of working at this agency was the people at the ground level. These individuals were the heart of the place and often the only reason it felt worthwhile to come in. Their kindness, work ethic, and camaraderie helped ease the challenges of an otherwise difficult workplace
Cons
Over the years, I witnessed persistent issues stemming directly from leadership! One of the co-owners often projected a warm and approachable demeanor, but behind closed doors could be condescending, harsh, and dismissive. During my time there, multiple assistants came and went, frequently blamed for issues beyond their control, and were spoken to in ways that felt deeply unprofessional. The other co-owner seemed largely disengaged from daily operations, often prioritizing personal ventures over the agency’s needs. Eventually, a less-qualified employee was elevated to lead initiatives, a decision that raised concerns among staff. Beyond questions about his professional background, many team members were made uncomfortable by the personal beliefs he openly expressed in the workplace, including far-right political ideologies that appeared to conflict with the agency’s stated values of women's empowerment, inclusion, and equity. Since his appointment, the agency has experienced notable turnover and a loss of key accounts, contributing to a broader atmosphere of instability. Under current leadership, the agency is unstable, unsupportive, and not aligned with the values it claims to uphold. If you care about your growth and well-being, steer clear until there is a complete change in culture and direction.