Was good until it wasn't - Customer Support Specialist AMBOSS Employee Review

3.0
17 Nov 2022
Recommend
CEO approval
Business outlook

Pros

most of the people are approachable and nice

Cons

leadership is inexperienced and biased very clear favoritism shown

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AMBOSS Response
3y
Dear reviewer, Thank you for your feedback and tenure at AMBOSS. We hope that you maintain the friendships you made while working here. We’re piloting manager training and a series of workshops over the next 3 months, which we plan to roll out across the company next year. Thank you again for your great work, and we wish you the best in the next step of your career. - The AMBOSS People Team

Explore other reviews about AMBOSS

5.0
25 Jan 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

PTO, culture, travel, and people

Cons

Salary is lower than other companies.

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AMBOSS Response
3y
Dear AMBOSSian, Thank you for leaving your feedback. We’re glad that you are having a really positive experience with the team and company culture. Salary bands and benefits are reviewed annually by our HR Business Partners to try and provide a fair benchmarked compensation for all AMBOSSians. Please reach out to your manager and the HR Business Partner responsible for your department if you wish to discuss this further. We look forward to working with you to achieve great things in 2023! - The AMBOSS People Team
2.0
7 Sept 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fun workplace. Travel to different office locations. Fun colleagues. Solid PTO. Office parties, and lots of food and booze!

Cons

Pay! Seriously way underpaid. Also, no bonuses, or equity. Didn’t check your email over the weekend to respond to a client? Slap on the wrist. (Want me to check my emails on a weekend? Pay me more.) No possibility to move up in most roles, unless you’re in engineering or product development. This place is a revolving door. People quit or get fired all the time. I’ve stopped learning new employee’s names. Management here is as diverse as my taste in wines. White and cold.

2
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AMBOSS Response
1y
Dear AMBOSSian, Thank you for your feedback – we’re sorry to hear you’re feeling dissatisfied with some aspects of your experience. Your input is important to us, and we encourage you to share more directly with your People Business Partner or through our Open Talk channel, where you can raise concerns in a supportive space. Regarding compensation, we aim to stay competitive with local markets while offering flexible benefits tailored to individual needs. Our People team regularly reviews benchmarks to ensure we stay current and fair. Work-life balance is a priority at AMBOSS, and if this hasn’t been your experience, we encourage you to connect with the People team for support. We also offer growth opportunities for all team members, and many AMBOSSIans have advanced their careers with us. We take diversity and inclusion seriously, with women in key leadership roles and a commitment to improving representation across the board. We’d love to hear more from you! AMBOSS People Team
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