Micro-Manage - Custer Service Representative Aflac Employee Review

3.0
26 Sept 2022
Recommend
CEO approval
Business outlook

Pros

Decent pay @$1300 every 2 weeks. 401k. AFLAC credit union. List goes on.

Cons

They still expect you to be nice to their customers. They also will micro manage you if you. That means, listening to your calls without you knowing. Management will embarrass you if you are not meeting their expectations. And if you have questions, don’t expect for anyone to answer you or assist you with customer service, especially if a customer ask for a supervisor. Lastly, They expect you to baby customers even if they cuss you out from top to bottom and threaten you and your family lives.

Explore other reviews about Aflac

5.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and even better benefits

Cons

Not much room for career growth

5.0
15 Dec 2015
Recommend
CEO approval
Business outlook

Pros

Freedom to be your own boss, trips, bonuses, renewable income (instead of one time commission), career instead of just a job. FORTUNE 500 and a World's most Ethical Company. Great training (at least here in Wyoming) and a family mentality. Great family/work balance.

Cons

No base pay, can be a slow start at first, you have to be very organized and self-driven, have to be licensed in life and health to sell insurance (but my management help with the process).

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