Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Agoda

      Engaged employer

      Agoda reviews

      A company where software is the strength - Customer Service Team Manager Agoda Employee Review

      4.0
      7 Jan 2021
      Customer service team manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Horizontal organizational culture Working and Balance A young, free and dynamic company Modern office with good facilities Provides a variety of timely training Free vacation and sick leave Decent wages in the industry Good colleagues

      Cons

      Change too fast Agoda's global culture somewhat inconsistent with local culture Lots of work focused on TM Lack of opportunities for transition and promotion to various departments

      Explore other reviews about Agoda

      5.0
      13 Feb 2026
      Administrative assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      Good experience with interesting work culture.

      Cons

      Pay was not competitive, benefits were not great.

      4.0
      11 Dec 2025
      Talent acquisition partner
      Recommend
      CEO approval
      Business outlook

      Pros

      Global company with diverse cohort, will give you opportunities to learn, strength in data usage, Bangkok location, good overall business trajectory

      Cons

      Low pay for tech industry, work-life balance is poor, can feel stuck if your manager does not support your growth, dependency on PPT presentations

      See reviews by: Helpful|Rating|Date|All
      Related searches: Agoda jobs | Agoda salaries | Agoda benefits | Agoda interviews | Agoda conversations
      Agoda reviewsAgoda Customer Service Team Manager reviewsAgoda review