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      Agoda

      Engaged employer

      Agoda reviews

      Working at Agoda - Pros and cons - Customer Experience Specialist Agoda Employee Review

      5.0
      5 Feb 2021
      Customer experience specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Great working environment, really supportive leaders and managers who assist in achieving KPIs and even in attaining better opportunities in the compant. Really attractive salary package, with added allowances.

      Cons

      The rotating shifts are not for everyone. Dealing with customers can also go bad at times.

      Explore other reviews about Agoda

      5.0
      13 Feb 2026
      Administrative assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      Good experience with interesting work culture.

      Cons

      Pay was not competitive, benefits were not great.

      4.0
      11 Dec 2025
      Talent acquisition partner
      Recommend
      CEO approval
      Business outlook

      Pros

      Global company with diverse cohort, will give you opportunities to learn, strength in data usage, Bangkok location, good overall business trajectory

      Cons

      Low pay for tech industry, work-life balance is poor, can feel stuck if your manager does not support your growth, dependency on PPT presentations

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