The US branch office is the worst place I've worked at - Anonymous employee Agoda Employee Review

3.0
18 Oct 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It was an emerging brand in the US. The growth was strong, promising. Exciting opportunities.

Cons

Micromanagement will be a downfall of this place. Some director looks at the clock once you leave your desk. The management team does not work with the clients-- all they do is just looking at your CRM reports and trying to find out why your productivity is not what they expected. The company definitely lost some great people in the US team because of the micromanaging system.

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Agoda Response
9y
Valuable feedback. Thank you! We are committed to continiously look at how we provide a conducive and highly collaborative workplace for our rapidly expanding teams here in the US. This is not just the case in the US, but across all our 30+ office around the world. I am sorry to hear about some of your experiences with us. Since the time of your review, the Agoda team here has taken several steps to make sure team members feel supported and appreciated. And that we change the culture of our US offices for the better: we have relocated to a new office in the Empire State Building, opened our office in Los Angeles, put in place a strong learning & development framework and established regular communications between teams and senior leaders, including joint blue-sky thinking during our weekly Bagel Dialogues. Thanks again for your valuable feedback!

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