Severe nepotism. Owner keeps his friends in upper management roles and gets literally angry if anyone else tries to get a leg up. You're supposed to feel honored because you're allowed to work there and never expect real money no matter how hard you work or how much you cover for his incompetent friends. Quality of products in some areas sank when management stopped acquiring new authors and simply reprinted the same books with the same title. And guess who was the author of those books...the owner and his friends. So the only ones benefiting were them. No raises for 5 years. They gave you ice cream on summer Fridays and thought that was enough. Some areas of the company are okay but the owner doesn't care about anyone. Client, employee, musician, nobody.