Pros
The store is pretty and you think the job is going to be amazing when you first start.
Cons
If you want a petty work environment that is full of drama then this job is for you. Even as a customer I wouldn't waste your time you are not paying for quality you are paying for the "look" of the store. While I worked there I found the same exact top we were selling at walmart for $14.99 and we sold it for $79.95. I showed one of the managers and they told me "oh yeah I bet it is the exact same top." Also they claim they are such a give back company yet on Monday's they only give 10% of each sale to a charity which we were barely aware of the charity and promoting it on Mondays. Also I asked a manager what they do with all of their excess inventory, because they order way too much and she told me they sell it to Gabes, T J max etc instead of donating it? Their jewelry always breaks you will have people coming in constantly to say they wore their necklace for one night and it broke. Their stuff is not great quality, but it is so expensive it is ridiculous. I also came into a really petty environment where there was lots of drama, managers dropping the f bomb constantly, lack of communication, lack of hours, managers talking crap about brand reps behind their backs, and just a terrible management team and style. Some managers also have told information to some brand reps that normally management wouldn't share, but like I said lack of management structure. I also expressed interest to a manager there that I would possibly want to look into growth within in the company and she told me "Yeah goodluck with that you won't get it. Home office doesn't like to hire people who work in the stores." So there was not support or nice advice given. This was at the West Town Mall location. So honestly just save your time and energy and go work for a company that not only states its values and company culture, but acts on it as well.
