Violated its own written policy in a way that harmed me. - CSA - Customer Service Associate Amazon Employee Review

1.0
20 Nov 2017
Recommend
CEO approval
Business outlook

Pros

Work from home. Lots of voluntary time off, usually, depending on what department you're in.

Cons

Won't follow its own written policies in terms of what you can be disciplined for. Droning work that goes on and on. Sometimes there is nothing you can do for your customer and they still make you send them a post-call survey.

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5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

-Structural and organize -High pay -All training done on site

Cons

-Before start date very limited, information about AWS(They don't like sharing over the internet. -Fast pace with training and learning.

5.0
10 Jan 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

Cons

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

3159
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