Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Amazon

      Engaged employer

      Amazon reviews

      Customer Service Representative - Customer Service Representative Amazon Employee Review

      4.0
      13 Jul 2015
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great Benefits for overall employment. Hours are flexible except on the holidays and high seasons. Co-workers are friendly and open minded.

      Cons

      Lack of management motivation. There seems to be a lacking in communication and guidelines for customer service representatives. Also, lacks work environment locations.

      Explore other reviews about Amazon

      5.0
      25 Jun 2026
      Cxo associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible, low stress, nice customers

      Cons

      Not guaranteed shift availability for any given week

      5.0
      10 Jan 2016
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

      Cons

      You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

      3159
      See reviews by: Helpful|Rating|Date|All
      Related searches: Amazon jobs | Amazon salaries | Amazon benefits | Amazon interviews | Amazon conversations
      Amazon reviewsAmazon Customer Service Representative reviewsAmazon review