General customer service stuff - Customer Service Representative (CSR) Amazon Employee Review

4.0
20 Mar 2024
Recommend
CEO approval
Business outlook

Pros

It was a great place to work, training was very helpful.

Cons

Sometimes call after call, and you may get trained for different department and still have to take calls for that department along with yours, but no pay increase.

Explore other reviews about Amazon

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work hours are flexible. Accommodations are available if needed.

Cons

Work is repetitive. There are limited opportunities in advancing your career within Amazon.

5.0
10 Jan 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

Cons

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

3159
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