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      American Airlines

      Engaged employer

      American Airlines reviews

      None - Customer Service Agent American Airlines Employee Review

      2.0
      13 Feb 2026
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      My co workers and some of the people I met.

      Cons

      Don't ever get into a car wreck on your probation are you will be on the no hiring list.

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      5.0
      4 Jul 2026
      Ramp agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Great working with people from all over the

      Cons

      Management can sometimes take things personal

      4.0
      6 Jul 2026
      Senior engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      People, 401k match, flight benefits

      Cons

      Low Pay for Tech, flight benefits for standby are now harder to use. Lots of offshoring. Company does not seem to know where to go. Lowest of the totem pole for airlines.

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