Full time hours with part time label to cheat you on benefits, most incompetent management I have ever seen. - Station Agent American Airlines Employee Review

2.0
6 Jan 2012
Recommend
CEO approval
Business outlook

Pros

Working with aircraft is fun, flight benefits would be nice if you could ever get off work to use them, or made enough money to be able to afford a hotel room anywhere.

Cons

Pay barely above minimum wage. They supposedly hire you as full time but you realize when you go to set up health insurance that you are part time, and they say "oh no but you get full time hours" playing dumb like they don't recognize that they are screwing you on benefits that cost twice as much for part timers and shorting you a week of vacation. You start out working a steady shift but then they suddenly put you on split schedules working at 4am some days and until 2am other days so school or personal life or even a steady sleep schedule is not an option. They also have an absolutely ludicrous rule that if a flight comes in on your shift, you cannot leave until it does.. which means if you work from 4am to 1pm and the flight at noon has a mechanical problem and wont go out until hours later or sometimes even the next day, guess who is staying? Makes no sense because there are always other crews there and it wrecks plans on a regular basis, not to mention the stress and sleep deprivation.

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5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Sharp people, logic oriented, know your stuff

Cons

Analytical people need to speak up

2.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The individuals you meet and connections.

Cons

Employees deserve leaders who foster trust, transparency, and psychological safety. During my experience, there were instances where concerns that were raised were minimized, dismissed, or reframed in a way that left employees questioning their own experiences and perceptions. This created an environment where speaking up felt risky and eroded trust between employees and leadership. When employees do not feel heard or supported, engagement, morale, and retention inevitably suffer.

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