great perks and flexibility - Reservations Agent American Airlines Employee Review

5.0
30 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Can travel free domestically and just pay tax on international. Large pool of fellow agents to swap or give away shifts when you need time off.

Cons

Everyone bids seasonally on work shifts based on seniority so new hires should expect to work weekends.

Explore other reviews about American Airlines

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Sharp people, logic oriented, know your stuff

Cons

Analytical people need to speak up

3.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

benefits schedule travel culture accommodations flexibility

Cons

pay union feels ineffective, c-suite needs to change for overall pain point improvement

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