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      AnswerFirst

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      AnswerFirst reviews

      Great Company - Customer Service Representative (CSR) AnswerFirst Employee Review

      5.0
      22 Aug 2023
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Great leadership Self-promoting and accountability Promotion to higher levels with higher pay is easily done with the right motivation

      Cons

      Working one day on the weekends Working 3 Holidays, however, you know a year in advance which 3 you will be working so you have time to arrange a trade with someone.

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      AnswerFirst Response
      2y
      Thank you for your detailed feedback! Your honest opinion of what it's like working for us is invaluable and greatly appreciated. We've shared your suggestions with management regarding the badges and EOM numbers. We thank you for your commitment to AnswerFirst and we hope to continue to serve you well for many years to come.

      Explore other reviews about AnswerFirst

      5.0
      15 Apr 2026
      Cps specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company, great people to work with. Flexible schedule, and great management.

      Cons

      Call volume can be hectic and the script can be rigid at times. Also, pay can be better.

      4.0
      2 Jun 2026
      Csp/receptionist
      Recommend
      CEO approval
      Business outlook

      Pros

      I love the Schedule flexibility

      Cons

      Wish it were weekly and hourly Pay

      1
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